- Route ZCA-03 - lists.illinoisheartland.org

IHLS Building/Delivery Closure for 1/6/25
by Colleen Dettenmeier 05 Jan '25

05 Jan '25

Good afternoon, Due to inclement weather, all IHLS delivery routes are cancelled & all hubs are closed on 1/6/25. Items will be delivered on 1/7/25. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (work) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS ZCA Route 3 Cancelled 6/26
by Casey Parr 26 Jun '24

26 Jun '24

Good morning, CARBONDALE ROUTE 3 is cancelled on 6/26 due to being short-staffed. Items will be delivered on 6/27. I am very sorry for the inconvenience this causes your library, staff, and patrons. Thank you for your patience and understanding. Thanks, Casey *please note the new telephone number* Casey Parr Operations Coordinator Illinois Heartland Library System Carbondale Office 618-619-2094 cparr(a)illinoisheartland.org www.illinoisheartland.com<http://www.illinoisheartland.com/> Imagining Tomorrow - Delivering Possibilities Today!

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IHLS Offices and Delivery Closed May 13, 2024
by Colleen Dettenmeier 10 May '24

10 May '24

Next Monday, May 13th, all IHLS offices will be closed for our annual IHLS Staff Day - a one-day staff in-service meeting. This means that our buildings will be closed, and no deliveries will be made. SHARE will have limited support staff for emergencies. Normal delivery will resume on May 14th. We apologize for any inconvenience this closure may cause and appreciate your understanding. Thank you, Colleen Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow – Delivering Possibilities Today!

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Carbondale Delivery Route Notification
by Colleen Dettenmeier 08 Apr '24

08 Apr '24

Good morning, Due to anticipated traffic congestion with Solar eclipse, IHLS Carbondale hub is closed 4/8 & deliveries are postponed to 4/9. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> • No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 5725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow – Delivering Possibilities Today!

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IHLS Delivery Help Desk Fixed!
by Colleen Dettenmeier 05 Mar '24

05 Mar '24

Good afternoon, Thank you to the member libraries that reached out to us to let us know that you submitted a help desk ticket with no reply. There was an issue with the platform that caused none of the tickets to show up on our end, and it has now been resolved. If you submitted a help desk ticket between 2/26-3/5, we received them all this afternoon, and will be replying to your messages as soon as possible! This has been the second time our help desk ticketing platform has been down this year, and we are hopeful that this issue will be resolved. If in the future you submit a ticket and do not hear back from us in a timely manner, please call or email us directly<https://www.illinoisheartland.org/about/contact#:~:text=You%20can%20reach%2….> to let us know. Thank you! Colleen Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow – Delivering Possibilities Today!

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2/16/24:All Locations Route & Building Closure
by Colleen Dettenmeier 15 Feb '24

15 Feb '24

Good evening, Due to anticipated inclement weather, all IHLS delivery routes are cancelled & all hubs will be closed on 1/16/24. We apologize for the inconvenience this may cause and appreciate your patience. What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow - Delivering Possibilities Today!

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IHLS Closure Notification
by Colleen Dettenmeier 19 Jan '24

19 Jan '24

Due to inclement weather, all IHLS delivery routes are cancelled & all hubs will be closed on 1/16. We apologize for the inconvenience this may cause and appreciate your patience. What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow – Delivering Possibilities Today!

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