- Route ZCH-04 - lists.illinoisheartland.org

IHLS Building/Delivery Closure for 1/26
by Colleen Dettenmeier 25 Jan '26

25 Jan '26

Due to unsafe temperatures, all IHLS delivery routes are cancelled, and all hubs are closed on 1/26. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier (SHE/HER) Delivery & Facilities Director [email icon] cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> [phone icon] 618.474.9921<tel:618-474-9921> [Facebook icon]<https://www.facebook.com/illinoisheartland/> [LinkedIn icon] <https://www.linkedin.com/company/illinois-heartland-library-system/> [YouTube icon] <https://www.youtube.com/channel/UCFXqSDwlywf0JY98KAlzIvQ> www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216 Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Share Library News<https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Champaign Building/Delivery Closure for 1/23
by Colleen Dettenmeier 23 Jan '26

23 Jan '26

Good afternoon, We attempted to send the email below on Thursday afternoon, but the email server was experiencing issues, and it has not yet been confirmed as delivered. Please note that you may receive the original message within the next 5 days, and we apologize for any confusion. Due to unsafe temperatures, IHLS Champaign hub will be closed & deliveries postponed on 1/23. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier (SHE/HER) Delivery & Facilities Director [email icon] cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> [phone icon] 618.474.9921<tel:618-474-9921> [Facebook icon]<https://www.facebook.com/illinoisheartland/> [LinkedIn icon] <https://www.linkedin.com/company/illinois-heartland-library-system/> [YouTube icon] <https://www.youtube.com/channel/UCFXqSDwlywf0JY98KAlzIvQ> www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216 Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Share Library News<https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Champaign Building/Delivery Closure for 1/23
by Colleen Dettenmeier 22 Jan '26

22 Jan '26

Due to unsafe temperatures, IHLS Champaign hub will be closed & deliveries postponed on 1/23. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier (SHE/HER) Delivery & Facilities Director [email icon] cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> [phone icon] 618.474.9921<tel:618-474-9921> [Facebook icon]<https://www.facebook.com/illinoisheartland/> [LinkedIn icon] <https://www.linkedin.com/company/illinois-heartland-library-system/> [YouTube icon] <https://www.youtube.com/channel/UCFXqSDwlywf0JY98KAlzIvQ> www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216 Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Share Library News<https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Building/Delivery Closure for 12/12
by Colleen Dettenmeier 12 Dec '25

12 Dec '25

Due to inclement weather, the IHLS Champaign hub is closed on 12/12 & deliveries are postponed until the next business day. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Building/Delivery Closure for 12/2
by Colleen Dettenmeier 01 Dec '25

01 Dec '25

Due to inclement weather, all IHLS delivery routes are cancelled, and all hubs are closed on Tuesday, 12/2/25. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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SUBJECT: IHLS Champaign Building/Delivery Closure for 11/10
by Laura Flessner 09 Nov '25

09 Nov '25

Due to inclement weather, the IHLS Champaign hub is closed & deliveries are cancelled on 11/10. Items will be delivered on the next scheduled delivery day for your library. We apologize for the inconvenience this may cause and appreciate your patience. Laura Flessner Operations Manager lflessner(a)illinoisheartland.org<mailto:lflessner@illinoisheartland.org> 217.318.0197<tel:618-619-2113> Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216<tel:618-656-3216> Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News<https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Champaign Hub Now Live with Sorting Machine – Important SHARE Updates Inside
by Colleen Dettenmeier 08 Jul '25

08 Jul '25

Dear IHLS-Champaign SHARE Members, We’re excited to announce that the Champaign hub has officially begun using the sorting machine for processing SHARE member items! I understand that some recipients of this email may not belong to SHARE. If that’s the case, please feel free to disregard this message. I will be sending out paper memos in the next few days, but I wanted to ensure SHARE members received this information as quickly as possible—and this is the only email list I currently have access to. As we move into this new phase, please note the following important reminders and updates, and share this email with any relevant staff members. * Transit Labels: Transit labels will continue to be used for SHARE member-to-member deliveries through December 31 as part of the ongoing barcode duplication project. When applying labels, make sure the barcode is not covered, as it must be scanned. * Barcode Placement: Whenever possible, place items in tubs with the barcode facing up to help streamline the sorting process. * Mailers: Items placed in padded mailers will be removed before sorting. To avoid this, please discontinue using padded mailers. If extra protection is needed, consider using a clear envelope instead. * Rubber Bands: Rubber bands should not be used to secure items closed, as they interfere with machine processing. You may continue using rubber bands with handwritten labels for ILDS, CMC, SHARE Cataloging, etc. * Tub Weight Limit: The tub weight limit remains 40 pounds, but we recommend keeping tubs to 35 pounds for easier handling. Do not fill tubs past the yellow fill line marked inside. * Items in Tubs Delivered to You: Items may arrive less neatly stacked than before due to the machine sorting them left and right. Our sorting staff will do their best to keep tubs organized, but some variation in appearance is expected. * AMHS Go Live Q&A Recording: The recording of the AMHS Go Live Q&A session held yesterday is available on our YouTube channel: https://www.youtube.com/watch?v=IrNNHSTvPhA * Status Change While in Transit: If an item's status changes after it has left the originating library, the sorting machine will still route it based on the updated status. As a result, you may receive items with a transit label showing a different library, but once scanned into Polaris, the item’s status will confirm it is correctly at your location. * Patron Damaged Items: When returning a damaged item that belongs to another library and was damaged by a patron, be sure to complete and attach the SHARE Damaged Item Form<https://share.illinoisheartland.org/sites/default/files/uploaded_media/Repo…>, securing it with a rubber band around the outside of the item. Do not place the form inside. This is critical because if the item is scanned by the sorting machine, it will be checked in and could be mistakenly routed to another patron instead of being returned to its owning library. The external form signals to sorters that the item must be hand-sorted, helping to prevent circulation of damaged materials. Thank you for your cooperation and support as we continue to improve our services. If you have any questions, feel free to reach out. Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216<tel:618-656-3216> Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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ZCH Route 4 Delay
by Colleen Dettenmeier 11 Jun '25

11 Jun '25

Good morning, Due to unforeseen circumstances, Champaign Route 4 has been delayed. Items will arrive today but may be delayed by 2 hours. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Shhh... A Special Surprise for Angela 🎉
by Colleen Dettenmeier 23 May '25

23 May '25

Hi Member Libraries, If you have not heard the news, Angela Thompson, our Delivery Coordinator in Champaign, will be leaving IHLS on June 13, as she embarks on an exciting new chapter. While we’re sad to see her go, we’d love to celebrate her many contributions over the past 24 years and send her off with our best wishes. We’re putting together a surprise for Angela to show her just how much she means to all of us—and we need your help! Please submit a short video with your well wishes, memories, or a simple thank-you to include in a special compilation. Let’s make this something she’ll truly treasure! ✨ Important: This is a secret—please don’t mention it to Angela! ✨ If you would like to submit one, the farewell video is due by Jun 3, 2025, on the link below. This link<https://share.vidday.com/e/f-p8n6wb> allows you to upload or record a video. If you have any questions or need help recording, just let me know. Thanks for helping us make this surprise truly meaningful! NOTE: If you are a library that typically contacts Angela directly, don't hesitate to contact us at the IHLS delivery help desk<https://help.illinoisheartland.org/help/717197012> or call us 618-467-8683. Best, Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216<tel:618-656-3216> Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Notice for May 12 - IHLS Delivery & Buildings Closed
by Colleen Dettenmeier 09 May '25

09 May '25

Good afternoon, As a reminder, we'll be closed on Monday, May 12, for our annual IHLS Staff Day—a one-day staff in-service meeting. This means that our buildings will be closed, and no deliveries will be made. Delivery will resume on Tuesday, May 13. I wanted to remind you that you can subscribe to our Member Connection newsletter to stay up to date on system updates, general delivery news, and more. Please note that urgent delivery alerts will continue to be sent separately via our delivery email alert system. These are reserved for time-sensitive messages only. The newsletter, on the other hand, is a great way to keep informed on broader updates and helpful information. 👉 https://www.illinoisheartland.org/signup and click on “Sign Up for Email Updates.” --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> • No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216<tel:618-656-3216> Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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