- Route ZED-01 - lists.illinoisheartland.org

Reminder No Edwardsville Delivery Routes Tomorrow or Monday!

by Colleen Dettenmeier

Tomorrow begins the first day of the Edwardsville Parking Lot work, and there is no access to our building. The IHLS Edwardsville hub will be closed, and deliveries are postponed on 6/7 & 6/10. Delivery will resume on 6/11. Full details on the Edwardsville work were included in the memo that was hand-delivered to each library and in the IHLS member connection. Thank you, Colleen Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow - Delivering Possibilities Today!

11 months, 1 week

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Parking Lot Repairs Delayed - There will be Delivery tomorrow!

by Colleen Dettenmeier

Due to the rain, the parking lot vendor was unable to complete the work at their current job site today as planned. This means that the original planned closure for Thursday and Friday has been delayed to Friday and Monday. IHLS Delivery will operate tomorrow, Thursday, June 6, and will be canceled Friday, June 7 and Monday, June 10. Full details<https://www.illinoisheartland.org/news/content/edwardsville-hub-repairs-june> on the Edwardsville work were included in the memo that was hand delivered to each library and will be included in the member connection, scheduled to be sent later today. Please note the change in dates. I’m very sorry for the last-minute changes. Thank you for understanding. Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow – Delivering Possibilities Today!

11 months, 1 week

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IHLS Offices and Delivery Closed May 13, 2024

by Colleen Dettenmeier

Next Monday, May 13th, all IHLS offices will be closed for our annual IHLS Staff Day - a one-day staff in-service meeting. This means that our buildings will be closed, and no deliveries will be made. SHARE will have limited support staff for emergencies. Normal delivery will resume on May 14th. We apologize for any inconvenience this closure may cause and appreciate your understanding. Thank you, Colleen Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow – Delivering Possibilities Today!

1 year

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IHLS Edwardsville Route 1 Cancelled 5/3

by Lia McInerney

Good morning, EDWARDSVILLE ROUTE 1 is cancelled 5/3 due to being short-staffed today. Remaining items will be delivered 5/6. I am very sorry for the inconvenience this causes your library, staff, and patrons. Thank you for your patience and understanding. What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Best, Lia McInerney Lia McInerney Operations Manager - Edwardsville Office Illinois Heartland Library System 618-474-9828 or 618-929-0158 lmcinerney(a)illinoisheartland.org www.illinoisheartland.org<http://www.illinoisheartland.org> Imagining Tomorrow—Delivering Possibilities Today!

1 year

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4/15 Route 1 ZED Delivery Cancelled

by Lia McInerney

Good morning, Due to unforeseen circumstances, EDWARDSVILLE ROUTE 1 is cancelled 4/15 . Items will be delivered 4/16. What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? I am very sorry for the inconvenience this causes your library, staff, and patrons. Thank you for your patience and understanding. Best, Lia Lia McInerney Operations Manager - Edwardsville Office Illinois Heartland Library System 618-474-9828 or 618-929-0158 lmcinerney(a)illinoisheartland.org www.illinoisheartland.org<http://www.illinoisheartland.org> Imagining Tomorrow—Delivering Possibilities Today!

1 year

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IHLS Delivery Help Desk Fixed!

by Colleen Dettenmeier

Good afternoon, Thank you to the member libraries that reached out to us to let us know that you submitted a help desk ticket with no reply. There was an issue with the platform that caused none of the tickets to show up on our end, and it has now been resolved. If you submitted a help desk ticket between 2/26-3/5, we received them all this afternoon, and will be replying to your messages as soon as possible! This has been the second time our help desk ticketing platform has been down this year, and we are hopeful that this issue will be resolved. If in the future you submit a ticket and do not hear back from us in a timely manner, please call or email us directly<https://www.illinoisheartland.org/about/contact#:~:text=You%20can%20reach%2….> to let us know. Thank you! Colleen Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow – Delivering Possibilities Today!

1 year, 2 months

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3/4/24 - Edwardsville (ZED) Route 1 Cancelled

by Lia McInerney

Good morning, Due to unforeseen circumstances, EDWARDSVILLE ROUTE 1 is cancelled on 3/4. Items will be delivered 3/5. What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? I am very sorry for the inconvenience this causes your staff and patrons. Thank you for your patience. Best, Lia Lia McInerney Operations Manager - Edwardsville Office Illinois Heartland Library System 618-474-9828 or 618-929-0158 lmcinerney(a)illinoisheartland.org www.illinoisheartland.org<http://www.illinoisheartland.org> Imagining Tomorrow—Delivering Possibilities Today!

1 year, 2 months

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2/16/24:All Locations Route & Building Closure

by Colleen Dettenmeier

Good evening, Due to anticipated inclement weather, all IHLS delivery routes are cancelled & all hubs will be closed on 1/16/24. We apologize for the inconvenience this may cause and appreciate your patience. What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow - Delivering Possibilities Today!

1 year, 2 months

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IHLS Delivery 1/30

by Lia McInerney

Good morning, Due to unforeseen circumstances, EDWARDSVILLE ROUTE 1 is cancelled on 1/30. Remaining items will be delivered 1/31. What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? I am very sorry for the inconvenience this causes your staff and patrons. Best, Lia Lia McInerney Operations Manager - Edwardsville Office Illinois Heartland Library System 618-474-9828 or 618-929-0158 lmcinerney(a)illinoisheartland.org www.illinoisheartland.org<http://www.illinoisheartland.org> Imagining Tomorrow—Delivering Possibilities Today!

1 year, 3 months

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Edwardsville Delivery Routes Cancellation Notice

by Colleen Dettenmeier

Due to inclement weather, all Edwardsville hub IHLS delivery routes are cancelled & the building will be closed on 1/22. We apologize for the inconvenience this may cause and appreciate your patience during this winter season. If your library is out of tubs, sturdy cardboard boxes may be used in this instance for a temporary measure for pickup on Tuesday. What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Colleen Dettenmeier Delivery & Facilities Director Illinois Heartland Library System Edwardsville Office 618.474.9921 cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> www.illinoisheartland.org<http://www.illinoisheartland.org/> Imagining Tomorrow – Delivering Possibilities Today!

1 year, 3 months

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Route ZED-01