- Route ZED-03 - lists.illinoisheartland.org

IHLS Building/Delivery Closure for 1/26
by Colleen Dettenmeier 25 Jan '26

25 Jan '26

Due to unsafe temperatures, all IHLS delivery routes are cancelled, and all hubs are closed on 1/26. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier (SHE/HER) Delivery & Facilities Director [email icon] cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> [phone icon] 618.474.9921<tel:618-474-9921> [Facebook icon]<https://www.facebook.com/illinoisheartland/> [LinkedIn icon] <https://www.linkedin.com/company/illinois-heartland-library-system/> [YouTube icon] <https://www.youtube.com/channel/UCFXqSDwlywf0JY98KAlzIvQ> www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216 Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Share Library News<https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Building/Delivery Closure for 12/2
by Colleen Dettenmeier 01 Dec '25

01 Dec '25

Due to inclement weather, all IHLS delivery routes are cancelled, and all hubs are closed on Tuesday, 12/2/25. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Edwardsville Building Closed Early on 12/1 - Routes Partially Cancelled
by Colleen Dettenmeier 01 Dec '25

01 Dec '25

Good afternoon, Due to inclement weather, the Edwardsville building will close early today, on 12/01. Some deliveries were not made, and if your delivery hasn't arrived, it's postponed as all drivers are on their way back to the hub. -- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Delivery Route 3 Cancellation for 10/2
by Colleen Dettenmeier 01 Oct '25

01 Oct '25

Good morning, Due to unforeseen circumstances, the Edwardsville Route 3 is cancelled on 10/1. Items will be delivered on 10/2. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Service Update: Temporary Route Cancellations in Edwardsville
by Colleen Dettenmeier 05 Sep '25

05 Sep '25

Dear Members, You may have noticed that we've had an unusually high number of route cancellations this week, and unfortunately, we anticipate more in the coming weeks. These cancellations are due to an unexpected temporary reduction in our delivery workforce. Please rest assured that we are doing everything possible to maintain service to all libraries. To manage this as effectively and fairly as possible, we are rotating routes to cancel rather than cancel the same route each day. These adjustments will continue over the next few weeks until we can return to full staffing. We understand the importance of timely delivery and are committed to minimizing the impact of these changes. Our team is working diligently to continue providing delivery to all member libraries. Below is the current schedule of planned route cancellations for the next two weeks. To streamline communication, we will no longer send daily text updates about route cancellations for the dates listed below. Instead, we will now send this single email listing all affected routes. Upcoming Route Cancellations: * Tuesday, September 9 - Route 1 * Friday, September 12 - Route 5 * Tuesday, September 16 - Route 6 * Thursday, September 18 - Route 3 We will provide timely updates if there are any changes to this schedule. Thank you for your understanding and continued support as we work through this temporary staffing challenge. Best Regards, Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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ZED RT 3 on 8/1
by Lia McInerney 01 Aug '25

01 Aug '25

Good morning, EDWARDSVILLE ROUTE 3 is cancelled on 8/1. Items will be delivered on 8/4. We are very sorry for the inconvenience. Best, Lia Lia McInerney Operations Manager (Edwardsville Hub) lmcinerney(a)illinoisheartland.org<mailto:lmcinerney@illinoisheartland.org> 618.474.9828 (Teams) 618.929.0158 (Cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216 Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News<https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Edwardsville Hub Now Sorting with Sorting Machine – Important Updates for SHARE Members
by Colleen Dettenmeier 13 May '25

13 May '25

Dear Edwardsville Hub SHARE Members, We’re excited to announce that the Edwardsville hub has officially begun using the sorting machine for processing SHARE member items! As we transition into this new phase, please take note of the following important reminders and updates: * Transit Labels: We will continue using transit labels for SHARE member-to-member deliveries through December 31, as part of the ongoing barcode duplication project. When applying transit labels, please ensure the barcode remains visible and is not covered, as it will need to be scanned. * Barcode Placement: Whenever possible, place items in tubs with the barcode facing up to help streamline the sorting process. * Mailers: Items placed in padded mailers will be removed before sorting. To avoid this, please discontinue the use of padded mailers. If additional protection is needed, we recommend using a clear envelope instead. * Rubber Bands: Rubber bands should not be used to secure items closed, as they can interfere with machine processing. We will remove the rubber bands if they interfere with the sorting process. * Tub Weight Limit: The tub weight limit will remain at 40 pounds, though we recommend keeping tubs to 35 pounds for ease of handling. Please do not fill the tubs past the yellow fill line indicated by the stickers inside. * Items in Tubs Delivered to You: Items delivered to your library may appear slightly different than what you are accustomed to. The machine sorts items by directing them left and right, which means they may not arrive perfectly stacked as they did in the past. Our sorting staff is working to straighten up the tubs as items are sorted, but they may still look different. We will print memos for each library and its branches, sending them with our drivers on Monday. Please contact me if you would like an additional copy! Thank you for your cooperation and support as we continue to improve our services. If you have any questions, feel free to reach out. Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216<tel:618-656-3216> Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Notice for May 12 - IHLS Delivery & Buildings Closed
by Colleen Dettenmeier 09 May '25

09 May '25

Good afternoon, As a reminder, we'll be closed on Monday, May 12, for our annual IHLS Staff Day—a one-day staff in-service meeting. This means that our buildings will be closed, and no deliveries will be made. Delivery will resume on Tuesday, May 13. I wanted to remind you that you can subscribe to our Member Connection newsletter to stay up to date on system updates, general delivery news, and more. Please note that urgent delivery alerts will continue to be sent separately via our delivery email alert system. These are reserved for time-sensitive messages only. The newsletter, on the other hand, is a great way to keep informed on broader updates and helpful information. 👉 https://www.illinoisheartland.org/signup and click on “Sign Up for Email Updates.” --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> • No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216<tel:618-656-3216> Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Carbondale & Edwardsville Building/Delivery Closure for 2/19/25
by Colleen Dettenmeier 18 Feb '25

18 Feb '25

Due to inclement weather, the IHLS Carbondale and Edwardsville hubs will be closed, and deliveries will be postponed on 2/19. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Edwardsville Building/Delivery Closure for 2/18/25
by Lia McInerney 18 Feb '25

18 Feb '25

Good morning, Due to inclement weather, the IHLS Edwardsville building will be closed & deliveries will be postponed on 2/18. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> • No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Best, Lia McInerney Operations Manager (Edwardsville Hub) lmcinerney(a)illinoisheartland.org<mailto:lmcinerney@illinoisheartland.org> 618.474.9828<tel:618-474-9828> (Teams) 618.929.0158<tel:618-929-0158> (Cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216<tel:618-656-3216> Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News<https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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