- Route ZCA-02 - lists.illinoisheartland.org

ZCA Route 2 Cancelled
by Casey Parr 22 Sep '25

22 Sep '25

Good morning, Due to unforeseen circumstances, the Carbondale Route 2 is cancelled on 9/22. Items will be delivered on 9/23. We apologize for the inconvenience and appreciate your patience. What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> • No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Casey Parr Operations Coordinator cparr(a)illinoisheartland.org<mailto:cparr@illinoisheartland.org> 618.619.2094<tel:618-619-2094> Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216 Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News<https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Carbondale Hub Now Live with Sorting Machine – Important SHARE Updates Inside
by Colleen Dettenmeier 26 Aug '25

26 Aug '25

Dear IHLS-Carbondale SHARE Members, We’re excited to announce that the Carbondale hub has officially begun using the sorting machine for processing SHARE member to SHARE member items! I understand that some recipients of this email may not belong to SHARE. If that’s the case, please feel free to disregard this message. I will be sending out paper memos in the next few days, but I wanted to ensure SHARE members received this information as quickly as possible—and this is the only email list I currently have access to. As we move into this new phase, please note the following important reminders and updates for SHARE member to SHARE member items, and please share this email with any relevant staff members. * Transit Labels: Transit labels will continue to be used for SHARE member-to-member deliveries through December 31 as part of the ongoing barcode duplication project. When applying labels, make sure the barcode is not covered, as it must be scanned to be sorted correctly. * Barcode Placement: Whenever possible, place items in tubs with the barcode facing up to help streamline the sorting process. * Mailers: Items placed in padded mailers will be removed before sorting. To avoid this, please discontinue using padded mailers. If extra protection is needed, consider using a clear envelope instead. * Rubber Bands: Rubber bands should not be used to secure items closed, as they interfere with machine processing. You may continue using rubber bands with handwritten labels for ILDS, CMC, SHARE Cataloging, etc. * Tub Weight Limit: The tub weight limit remains 40 pounds, but we recommend keeping tubs to 35 pounds for easier handling. Do not fill tubs past the yellow fill line marked inside. * Items in Tubs Delivered to You: Items may arrive less neatly stacked than before due to the machine sorting them left and right. Our sorting staff will do their best to keep tubs organized, but some variation in appearance is expected. * AMHS Go Live Q&A Recording: The recording of the AMHS Go Live Q&A session held in July is available on our YouTube channel: https://www.youtube.com/watch?v=IrNNHSTvPhA * Status Change While in Transit: If an item's status changes after it has left the originating library, the sorting machine will still route it based on the updated status. As a result, you may receive items with a transit label showing a different library, but once scanned into Polaris, the item’s status will confirm it is correctly at your location. * Exception to Barcode Covering and Rubber Bands for Patron-Damaged Items: When returning a damaged item that belongs to another library and was damaged by a patron, be sure to complete and attach the SHARE Damaged Item Form<https://share.illinoisheartland.org/sites/default/files/uploaded_media/Repo…>, securing it with a rubber band around the outside of the item. Do not place the form inside. This is critical because if the item is scanned by the sorting machine, it will be checked in and could be mistakenly routed to another patron instead of being returned to its owning library. The external form signals to sorters that the item must be hand-sorted, helping to prevent circulation of damaged materials. We ask that you make an effort to cover up the barcode for these instances and use the rubber band. Thank you for your cooperation and support as we continue to improve our services. If you have any questions, feel free to reach out. Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216<tel:618-656-3216> Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Carbondale Delivery Route Notice for 5/16
by Colleen Dettenmeier 15 May '25

15 May '25

Good afternoon, Due to unforeseen circumstances with our building, the IHLS Carbondale hub will be closed & deliveries postponed on 5/16. Items will be delivered on 5/19. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Notice for May 12 - IHLS Delivery & Buildings Closed
by Colleen Dettenmeier 09 May '25

09 May '25

Good afternoon, As a reminder, we'll be closed on Monday, May 12, for our annual IHLS Staff Day—a one-day staff in-service meeting. This means that our buildings will be closed, and no deliveries will be made. Delivery will resume on Tuesday, May 13. I wanted to remind you that you can subscribe to our Member Connection newsletter to stay up to date on system updates, general delivery news, and more. Please note that urgent delivery alerts will continue to be sent separately via our delivery email alert system. These are reserved for time-sensitive messages only. The newsletter, on the other hand, is a great way to keep informed on broader updates and helpful information. 👉 https://www.illinoisheartland.org/signup and click on “Sign Up for Email Updates.” --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> • No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216<tel:618-656-3216> Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Carbondale Building/Delivery Closure for 2/20/25
by Casey Parr 20 Feb '25

20 Feb '25

Good morning, Due to unforeseen circumstances, the IHLS Carbondale building will be closed & deliveries will be postponed on 2/20. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> • No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Casey Parr Operations Coordinator cparr(a)illinoisheartland.org<mailto:cparr@illinoisheartland.org> 618.619.2094<tel:618-619-2094> Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> • 618.656.3216 Carbondale • Champaign • Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> • Subscribe to E-News<https://www.illinoisheartland.org/signup> • Submit Library News<https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Carbondale & Edwardsville Building/Delivery Closure for 2/19/25
by Colleen Dettenmeier 18 Feb '25

18 Feb '25

Due to inclement weather, the IHLS Carbondale and Edwardsville hubs will be closed, and deliveries will be postponed on 2/19. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Carbondale Building/Delivery Noon Closure for 2/18/25
by Colleen Dettenmeier 18 Feb '25

18 Feb '25

Good morning, Due to inclement weather, the IHLS Carbondale building will be closed at noon today, and deliveries will be postponed on 2/18. Some routes will be able to complete all deliveries, and some routes will be partially completed. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Carbondale Building/Delivery Closure for 2/11/25
by Colleen Dettenmeier 10 Feb '25

10 Feb '25

Good afternoon, Due to forecasted inclement weather, the IHLS Carbondale building will be closed & deliveries will be postponed on 2/11. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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Delay in Processing Materials
by Colleen Dettenmeier 05 Feb '25

05 Feb '25

Hello, Carbondale Libraries, I wanted to inform you about a delay in the processing of materials for Carbondale libraries. You may have noticed that your library did not receive any incoming items today, and unfortunately, there will be no incoming library materials tomorrow either. This situation arose due to a water main break at the IHLS-leased Carbondale building on Monday. We were notified on Monday evening that the water would be turned off on Tuesday, with repairs expected to be completed by that afternoon. Given these circumstances, we allowed drivers to run their routes since they would be out of the building. However, we had to cancel the sorting process because there were no available restroom facilities or water. Yesterday afternoon, we learned that the repairs had not been completed and that the water would be turned off again today. As a result, drivers continued to run their routes, but sorting was still not possible. Consequently, no items will be leaving from our Carbondale hub today, and no items will be sent tomorrow as well. We hope that the repairs will be completed today and that the items will be delivered on Friday. Please be prepared for delays in materials during this time. We apologize for the inconvenience this may cause and appreciate your patience. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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IHLS Building/Delivery Closure for 1/10/25
by Colleen Dettenmeier 09 Jan '25

09 Jan '25

Good evening, Due to forecasted inclement weather and so many reported unfinished road clearing, all IHLS delivery routes will be cancelled, and hubs will be closed on 1/10. We are eager to resume deliveries on Monday and apologize for the inconvenience this may cause. --- What route am I on?<https://www.illinoisheartland.org/node/4208#what-route-am-i-on> * No longer wish to receive these emails<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> or want to sign up someone else<https://www.illinoisheartland.org/news/content/new-system-delivery-alerts> at your library? Illinois Heartland Library System 6725 Goshen Road, Edwardsville, IL 62025 Colleen Dettenmeier Delivery & Facilities Director cdettenmeier(a)illinoisheartland.org<mailto:cdettenmeier@illinoisheartland.org> 618.474.9921<tel:618-474-9921> (teams) 618.484.8691<tel:618-484-8691> (cell) Illinois Heartland Library System Imagining Tomorrow, Delivering Possibilities Today! www.illinoisheartland.org<http://www.illinoisheartland.org/> * 618.656.3216<tel:618-656-3216> Carbondale * Champaign * Edwardsville Book a Consultation<https://outlook.office365.com/owa/calendar/TheExpertIsIn@illinoisheartland.…> * Subscribe to E-News<https://www.illinoisheartland.org/signup> * Submit Library News <https://airtable.com/appPknutFUAc83M2Y/pagZHOTBxMGmAUnhI/form>

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